Here is a brief exercise in how to save some money for your company, and make yourself a hero at the same time. Do a quick census of the gear inside all of your wiring closets. You don't have to be too anal here: just quickly estimate the number of...

How your enterprise or even small micro business can benefit from technologies that lower the overhead and costs on customer call center operations. Cost is not the only perk to improving your call center operations, added productivity comes with it.

Low rate VoIP is predicted to be the next big thing in internet telephony, but is it reliable? How do I judge if a particular service provider actually means what they boast of in their advertisements? This article will help you to understand some of the basic rules of low...

Some users complain about toughening limits against Online Fraud from Voice over IP providers - they think it's too much trouble. But is it?

Technology really has a way of responding to our needs. Perhaps this is nowhere more evident than today, when we can accomplish many things - from closing a deal, reconnecting with relatives and buying food - with just few clicks or calls. In our fast-pace lifestyle, it is technology that...

Residential or Home Voice Over Internet Protocol (VoIP) technology is not that different from the similar services offered to businesses. The premise is that your landline telephone calls can be transmitted in real-time through your own personal computer's IP address.

Over the past decade, technological advances in the world of communications have been fast paced and driven by a global demand to communicate more freely. Whilst the greatest advances have been achieved through the mobile phone industry, the convergence of the internet and the traditional phone call are beginning to...

Need information on broadband phone service? Find out what it is, how it's different from instant messengers that use VoIP, what you'll need, what you don't need, limitations, and benefits of using a broadband phone.

If you have been paying large long distance phone bills, it's time to introduce you to the VOIP basics. Voice over Internet Protocol (VOIP or VoIP) is the latest telecommunications internet technology. It will allow you to make long distance calls over your internet connection, bypassing most, or all of...

Not sure what VoIP or broadband phone service is, or how to use it? Get the facts on VoIP clients and phones, their advantages, disadvantages, and how to use them.